Privacy Policy

Last Updated: January 2026

At Dial88 Sonipat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our services:

  • For Customers: Name, mobile number, email address, area/location in Sonipat, service requirements
  • For Business Owners: Business name, contact person name, mobile number, WhatsApp number, email address, business address, service category

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the collected information for:

  • Connecting customers with relevant service providers
  • Processing and responding to enquiries
  • Creating and managing business listings
  • Communicating with you via phone, WhatsApp, or email
  • Improving our website and services
  • Sending service-related notifications
  • Preventing fraud and ensuring security

3. Information Sharing

We may share your information with:

  • Service Providers: When you submit an enquiry, we share your contact details with relevant service providers to fulfill your request
  • Business Partners: We may share aggregated, non-personal data with partners for analytics
  • Legal Requirements: When required by law, court order, or government authority

We do NOT sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure data transmission
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Business listings remain active until requested for removal by the business owner.

6. Your Rights

You have the right to:

  • Access: Request access to your personal data we hold
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Opt out of marketing communications

To exercise these rights, contact us at Support@dial88sonipat.com

7. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

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